Privacy Policy
Digital Energy Markets is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information in Canada.
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the choices you make.
This may include your name, email address, phone number, company name, and any other information you choose to provide.
We use the information we collect or receive to send you marketing and promotional communications, to deliver targeted advertising to you, to facilitate account creation and logon process, to post testimonials, to request feedback, to enable user-to-user communications, to manage user accounts, to send administrative information to you, to protect our services, to enforce our terms, to respond to legal requests and prevent harm, and for other business purposes.
We process your information for these purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
Each use is carefully considered to ensure it aligns with privacy principles.
We may process or share your data that we hold based on the following legal basis: Consent, Legitimate Interests, Performance of a Contract, Legal Obligations, Vital Interests.
We may disclose your personal information to our third-party service providers, vendors, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
Your information, including personal data, may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
By using our services, you consent to such transfers.
We use administrative, technical, and physical security measures to help protect your personal information.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We strive to protect your personal data but cannot guarantee its absolute security.
In Canada, you have certain rights regarding your personal information under applicable privacy laws, including the right to access, correct, or delete your personal information.
You also have the right to withdraw consent for the processing of your personal information.
To exercise these rights, please contact us using the details provided below.
We will only retain your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Our retention policies are regularly reviewed.
We do not knowingly solicit data from or market to children under 13 years of age.
By using the website, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website.
If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
We may update this Privacy Policy from time to time.
The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us.
Once you have used these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
No uniform technology standard for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If you have questions or comments about this policy, you may email us at [email protected].
We are committed to addressing your concerns promptly and transparently.
Your privacy is important to us.